语说

"Gold cup silver cup, not as good as the customer's reputation"

The true meaning of the brand

In addition to brand awareness

The shaping of brand reputation must be paid special attention to

This reputation is the word of mouth of consumers

 Consumer recognition determines the gold content of the brand, Shiyu Building Materials since its establishment, has been deep in the market, focusing on its gypsum board, gypsum powder, light steel keel and other high-end building materials products research and development and production。To the needs of consumers as the guide, in the service is committed to "sincere, enthusiastic, intimate, careful, happy heart" five-heart service concept。Take the lead in the whole industry to launch a perfect pre-sale and after-sales service system, greatly improve the consumer's recognition of Shiyu building materials, enhance the brand's reputation in the market。

   Today, let's take a look at what concrete actions Shiyu Building Materials takes to practice the five "heart" service concept。

01 Meet customer needs

Shiyu Building Materials is"Customer-centric" full embodiment and practitioner。The district marketing teams not only actively promote the dealer close tracking service model, but also take the provincial capital city as the center, and gradually implement and build the 4S regional service center to provide dealers and consumers with integrated solutions from pre-sales consultation to after-sales service。

02 Exceed customer expectations

In order to better serve customers，Shiyu building materials marketing staff around the multi-channel collection of customer opinions，Regular monthly follow-up visits to key customers，Build a unique customer service model，Shiyu building materials to marketing company as the leader，Set up service technical support team，Focus on the real needs of customers and quality experience;Conduct product training for different groups such as partners and distributors from time to time;To ensure timely service，To solve the customer's worries。

03 Win the respect of customers

Shiyu Building materials to"Five heart" service as the carrier, safe and fast logistics distribution service to ensure product accuracy,及Arrive at the scene in good condition;Flexible market policies make dealers more competitive;24 hours service hotline to do our best to ****** to meet customer needs;Promote product quality assurance with artisan spirit, and promote product quality without reason to return or exchange goods。Let customers personally experience Shiyu's sincere, enthusiastic, caring, careful and pleasant service, and practice Shiyu's brand spirit with practical actions!

Shiyu Building Materials always adhere toThe product quality commitment of "easy to use and more durable" closely focuses on the enterprise mission of "making China's gypsum board famous in the world and making Shiyu Gypsum board well-known", and shoulders the enterprise vision of becoming "China's world-class gypsum building materials brand"。We will take scientific and technological innovation as the driving force, customer service as the center, and continue to upgrade our products and services with the brand power of "China's new first-line high-end gypsum board", and make greater contributions to promoting the development of China's carbon neutral, carbon peak and green and environmentally friendly new building materials!